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My biggest effort in this direction: raisequota
Dealt with incessant requests from grad students for more disk space
738 lines of shell
Policy gave all students x amount to start
They could get an automatic raise to y upon request
Further raises required talking to their source of funding
(Research advisor etc.)
Often involved moving their work to a research computer
raisequota would check to see if their quota was x
If so, it would run a simple C program to raise it to y
Otherwise it interviewed them
And it mailed their responses to the admins for further action
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